Terms and Conditions
Terms & Conditions — Flowless
Flowless Terms & Conditions
Last updated: 3/3/2026
By using Flowless, you agree to these Terms with flow less Company (Flowless).
1) Service
Flowless provides business messaging management and automation, including integrations (e.g., WhatsApp). Features may be updated from time to time.
2) Eligibility & Account
You must have legal capacity and keep credentials secure. You are responsible for all activity under your account.
3) Compliance
You must comply with applicable Saudi laws and all third-party policies (Meta/WhatsApp). You must obtain proper customer opt-in before messaging.
4) Prohibited Use
No spam, fraud, phishing, unlawful content, IP/privacy violations, hacking, reverse engineering, or policy evasion.
5) Customer Content
You retain ownership of your content. You grant Flowless a limited license to process content solely to provide, operate, secure, and improve the Service.
6) Message Storage & Retention
Flowless stores WhatsApp messages/media. Customers can delete stored content. Default retention is up to 12 months if not deleted.
7) Third-Party Integrations
Flowless integrates with Dialog360 and/or Meta Cloud API for WhatsApp, and may use OpenAI and Groq for AI features when enabled. Flowless is not responsible for third-party outages, enforcement actions, template rejections, bans, or API limits.
8) Payments, Subscriptions & Refunds
Payment gateway: Tap Payments
Taxes/fees may apply as required.
Refund policy: refunds are available within 14 days of the initial subscription/payment, subject to no misuse and applicable legal/financial constraints. After 14 days, no refunds; cancellation stops future renewals per plan settings.
9) Availability & Support
Service may experience maintenance or downtime. Support availability depends on your plan and channels provided.
10) Intellectual Property
Flowless software, branding, and interfaces are owned/licensed to Flowless. No copying/resale/distribution without permission.
11) Suspension/Termination
We may suspend/terminate for violations, harmful/illegal activity, or legal requirements, with reasonable notice where feasible.
12) Disclaimers & Liability
Service is provided “as is” and “as available”. No guarantee of business outcomes. To the extent permitted by law, Flowless is not liable for indirect damages or third-party platform actions.
13) Indemnity
You agree to indemnify Flowless for claims arising from your content, campaigns, or violations.
14) Governing Law & Jurisdiction
Saudi law governs; Riyadh courts have jurisdiction unless mandatory law provides otherwise.
15) Contact
Email raeed@flowless.chat
— Website www.flowless.chat
— Phone +966594005858